Privacy Policy

Your privacy matters to us. This notice explains how Dalica Packaging handles personal information when you browse our website, ask about cosmetic packaging, request a quotation or contact our team.

1. Who We Are

This website is operated by Shaoxing Dalica Cosmetic Packaging Co., Ltd., referred to in this notice as “Dalica Packaging”, “we” or “us”. For questions about personal information, contact [email protected].

2. Information You Provide

When you send an enquiry, the information you provide may include your name, company, email address, telephone number and message. A quotation request may also identify the packaging products, capacities, quantities, decoration options or other project requirements you are interested in. We receive the contents of your emails and any documents you choose to send.

Please provide only the information needed for your enquiry. Do not include payment-card details, identification documents or sensitive personal information in an ordinary website message. If you send details about another person, please make sure you are entitled to share them.

3. Website and Device Information

Using the website can generate technical information, such as an IP address, browser and device information, requested pages, referral information and access times. Hosting and security systems may process this information to deliver pages, investigate errors and protect the website. Cookie and similar-technology information is described below.

4. How Information Is Used

Information submitted through our enquiry and quotation features is used to answer your questions, discuss suitable packaging, prepare requested quotations and follow up on your project. Relevant correspondence may also be needed to manage an ongoing business relationship, address a complaint or resolve a problem.

Technical information supports website operation, troubleshooting and security. Consent preferences are used to remember your choices. Where a legal basis is required, it depends on the activity and the law that applies: for example, responding to a request before entering a contract, performing a contract, meeting a legal obligation, an applicable legitimate interest or your consent. A website visit is not treated as blanket consent to every use of personal information.

5. Cookies and Your Choices

The website uses CookieYes to present cookie choices and record consent preferences. You can review the categories and cookie details in the website’s consent panel, and use its preferences control to change your selection. Your browser also offers controls for deleting or blocking cookies; restricting essential storage may affect website features.

The current cookie inventory includes WordPress functionality, CookieYes consent storage, Sourcebuster visit-source cookies and cookies associated with embedded YouTube content. Sourcebuster can record referral and session information. YouTube may process viewing, device and cookie information when its embedded features load or are used. The presence of an advertising-category cookie from an embedded service does not by itself mean Dalica is running an advertising campaign.

As of the date above, Dalica has not intentionally deployed Google Analytics, Google Ads or Meta Pixel, and is not operating an email-marketing programme. This does not mean the website has no cookies or third-party processing. If we introduce additional analytics, advertising or marketing tools, this notice and the relevant cookie information will need to be updated, with consent obtained where required.

6. Service Providers and External Content

Operating the website and answering enquiries involves website hosting, form processing and email delivery. Providers supporting those functions may process information needed to deliver their services. CookieYes processes consent-related information. Embedded services, including YouTube, may process information under their own privacy notices.

If you follow a LinkedIn, WhatsApp or other external link, the destination service’s privacy practices apply to your interaction there. Please review its notice before sharing information. You can read Google’s Privacy Policy for Google and YouTube services, and CookieYes’s Privacy Policy for its service.

7. International Processing

Dalica is based in China and serves business customers internationally. When you contact our team, your information may be accessed in China. Hosting, email and embedded-content providers may also process information in other countries. The applicable requirements depend on the information, the provider and the relevant jurisdictions. Contact us if you need details about the arrangements relevant to your enquiry.

8. Retention and Security

The appropriate retention period depends on why information was collected, whether an enquiry or customer relationship remains active, and any applicable accounting, legal or dispute-related requirements. Cookie lifetimes differ from the retention of enquiry records. Please contact us for information about a particular record or a deletion request.

No website, email channel or storage system can guarantee absolute security. Please avoid sending unnecessary confidential material through a general enquiry form. If you believe information sent to us has been exposed or misused, notify us promptly using the contact details below.

9. Requests About Your Information

Depending on the law that applies, you may have rights to access or correct personal information, request deletion, restrict or object to certain processing, request a portable copy, or withdraw consent. These rights may be subject to exceptions, including requirements to retain particular records. You may also have the right to complain to a relevant data-protection authority.

Send your request to [email protected] and explain the information or interaction concerned. We may need proportionate information to verify your identity before disclosing or changing a record. Applicable legal deadlines govern the response. Withdrawing consent does not undo processing that was lawful before withdrawal.

10. Business Audience

This website is intended for people researching cosmetic packaging for business purposes, not for children. If you believe a child has submitted personal information, please contact us so that the matter can be reviewed.

11. Changes to This Notice

This page may be revised as website features or information-handling practices change. The date at the top identifies the latest revision. Material changes may require an additional notice or a new consent request, depending on the change and applicable law.

12. Contact Dalica Packaging

Shaoxing Dalica Cosmetic Packaging Co., Ltd.
Email: [email protected]
Please use “Privacy enquiry” as your subject line so we can identify your request.